Tag: CX
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Leveraging Vendors as Strategic Partners – A Hidden Potential
As we enter into Industry Era 4.0, traditional relationships between clients and vendors need to evolve. Where vendors were once there to simply provide a service, their exposure across multiple sectors, businesses, and depth is causing the relationship to shift to strategic partnerships. Parties, be they vendor or client, that embrace this approach see…
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Exploring the Powerful Intersection of Large Language Models and CX
With technological advancements and changing customer demands, it’s crucial for businesses to stay up-to-date with the latest trends in customer experience.